Help Us Keep Our Community Safe.

Our Vulnerability Disclosure Program is a partnership with the security community. We invite you to help us identify and resolve potential security issues.

Security is at Our Core.

At Kuanzhai, protecting our customers' data is a top priority. We value the work of independent security researchers and believe that a collaborative approach is essential to maintaining a secure environment.

Program Scope

In Scope

Vulnerabilities found on kuanzhai.co.uk and our official mobile applications. This includes issues like cross-site scripting (XSS), SQL injection, and server-side request forgery (SSRF).

Out of Scope

Reports from automated scanners, social engineering attacks, physical security issues, and denial-of-service (DoS/DDoS) attacks are not in scope for this program.

How to Submit a Report.

To ensure your submission is clear and actionable, please provide a detailed report including a description of the vulnerability, steps to reproduce it, and any proof-of-concept code.

What to Expect After Your Submission?

Acknowledgement

We will acknowledge receipt of your report within 2 business days.

Triage & Validation

Our security team will validate the vulnerability and determine its severity (Critical, High, Medium, Low).

Remediation

We will work diligently to develop and deploy a fix for the issue.

Resolution & Recognition

Once resolved, we will notify you and, with your permission, add you to our Hall of Fame.

A Partnership Based on Trust.

We ask that you act in good faith and do not access or modify user data without permission. Please allow us a reasonable amount of time to resolve the issue before any public disclosure.

Our Safe Harbor Promise.

We consider security research conducted under this policy to be authorized. We will not pursue civil or criminal action against researchers who report vulnerabilities to us in good faith and in accordance with this policy.

Security Hall of Fame

We are grateful to the following security researchers for their contributions to keeping our community safe.

Report a Vulnerability

Use the secure form to send your report directly to our security team. Please be as detailed as possible.

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